Janus Women's Xenos Essential Knit-Waist Scrub Pant - W20001

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Contact

Cedar Hill Graphics, LLC
912 Military Street
Port Huron, Michigan 48060

8109873160
https://cedarhillgraphics.com
deanna@cedarhillgraphics.com

Cedar Hill Graphics, LLC

32956 - WEBSTORE BWHCH

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Terms and Conditions

Terms & Conditions Please read our terms and conditions carefully. Here's how our process works. Sales Intake We will work with you via email: info@cedarhillgraphics.com or via phone: 810-987-3160. Please call or email with questions or concerns. We will collect: - Artwork information - Garment information - Quantity - Due dates - Shipping or pick up info - Payment info Art We charge $50 per hour for custom art. We can design for you, or you can provide your own art. Customer provided artwork must be: - In a vector format (eps, pdf, ai) - Print ready If you're not sure that your art meets our requirements, contact us at: artwork@cedarhillgraphics.com Art Approval You must approve print-ready art whether you provide it or we make it. We will send an approval through Printavo. Please respond within 48 hours, or it may delay production of your order. Art revisions and changes We offer two rounds of complimentary revisions to art. Any changes beyond the first incur our art fee of $50 per hour. Quoting Based on your specifications, we will provide a Quote at no charge, usually within 24 hours (during business hours). Quote approval You will approve the Quote through Printavo. Please confirm that: - Quantities, garments, and artwork are correct - Pricing is correct - Delivery details are correct (date and location) Please respond with in 48 hours, or it may delay production of your order. On-site press checks We do not offer on-site press checks, or sample printing. We do offer small runs and quoted accordingly. To ensure that our work meets your specifications, please read your Quote and Art Approval carefully. Shipping or pick-up We offer shipping or on-site pick up. Shipping fees are charged at market rate. On-site pick up is free. Misprints Mistakes happen! We make all efforts to make sure they don't, if on that rare occasion they do, will make it right if it doesn't match your art approval. However, if art was approved and there are mistakes, we can not replace items. Customer supplied garments We do not recommend printing on customer supplied garments. However, if you choose to print on your garments, you will need to sign a waiver releasing us responsible for misprints or spoilage. Occasional our embroidery machine eats a garment, which is out of our control. Refunds and returns We do not offer refunds and returns on custom items. If you are unsure of the size, you can make arrangements to try on prior to decorating. Acceptance clause Use of our services constitutes acceptance of the Terms and Conditions. Privacy policy Our company shall implement and maintain reasonable procedures for protecting personal information in accordance with local law. Limitation of liability We may not be held liable for misuse or harm arising from the use of our products or services. This includes: - Copyrighted material - We will not knowingly reproduce copyrighted material. - We are not liable for any copyright claims, lawsuits, or issues arising from illegal use of copyrighted material. - Missed deadlines for events - Shipping errors - Misprints - Spoilage - Breach of contract - Late orders Property rights Unless otherwise noted, we claim ownership for all artwork created for any project. We offer a one-time transfer of ownership for a fee (when and if applicable). Exception: we waive the right to customer-supplied artwork that we do not make any changes to. Payment terms Payment is due at time of service, agreed upon in your Quote as the "Payment Date." We do not accept down payments or partial payments. You may pay with cash, check, and all major credit card providers. We will typically ask you to pay directly through your Invoice, online, through Printavo. Pay upon pick up, will need to be approved prior. Non-payment: if payment is not received on the agreed upon "Payment Date," we will not release your order for production.

Refund Policy

Custom orders: Customized products are not eligible for a refund or trade. If you are unsure of sizing, you can make arrangements to try on item at our location, prior to decorating. Pre-decorated items: If you are not 100% satisfied with your purchase, you may either return your order for a full refund or exchange it. You can return or exchange your purchase for up to 14 days. Returned or exchanged products must be in the condition in which they were received.

Delivery Policy

All orders are shipped within 48 hours Monday – Friday after production. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location. Signatures are required on orders exceeding $10,000. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.